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Avdel® does not have a sales office or a Concessionaire in Luxembourg. Instead, Avdel® products are sold directly to business end-users in Luxembourg from sales offices in other Member States.

Selling products directly to an end-user in another Member State is known as 'distance selling'. The WEEE Directive and Member State WEEE Regulations state that Avdel® is not responsible for WEEE arising from distance sales of business products directly to the business end-user in other Member States. Instead, it is the business end-user's responsibility to ensure that products which they buy through distance-selling arrangements are managed in an environmentally responsible manner at end of life.